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An evaluation toolkit for e-library developments

About eVALUEd

The eVALUEd Project, based within the evidence base at the UCE Birmingham, was setup to develop a transferable model for e-library evaluation in higher education and to provide dissemination and training in e-library evaluation, and is supported by project funding through HEFCE.

In addition to the production of this toolkit, the research phase of the project included:

A survey to all UK Higher Education Institutions to establish their level of evaluation of Electronic Information Services (EIS)

The conclusion of the research phased was marked by a conference in June 2004

Associated training was delivered between November 2004 and August 2005

Project publications:

Evalued: Evaluating electronic library services, A summary booklet (you can order a copy of this by emailing ebase@uce.ac.uk)

McNicol, Sarah (2004), "The evalued toolkit: a framework for the qualitative evaluation of electronic information services", VINE, The Journal of Information & Knowledge Management Systems 34(4), pp. 172-175.

Dalton, P, Hartland-Fox, R and Thebridge, S (2004) 'Evaluating electronic information services' in Andrews, J and Law, D (eds) Digital libraries: policy, planning and practice. Ashgate

McNicol, Sarah (2003), "Developing a framework to evaluate electronic resources", SCONUL Newsletter 30, pp. 24-25.

Thebridge, S (2003)'Evaluating electronic information services: a toolkit for practitioners' Library and Information Research, 27 (87), Winter.

Thebridge, S (2003) 'The eVALUEd toolkit: practical evaluation help for academic libraries' Seminar paper presented at the 5th Northumbria International Conference on Performance Measures - Library Measures to fill the void: assessing outcomes 28th-31st July 2003 at Collingwood College, Durham, UK

Hartland-Fox, R, Matthews,G, Thebridge, S and Bhatt, A (2003)The online toolkit: scope and rationale. eVALUEd Project Paper 5.

Hartland-Fox, R, Spry, J and Thebridge, S (2003)Use of Electronic Information Services by students at UCE: a report on a questionnaire survey among undergraduate Education and Sociology students[report submitted to Kenrick Library staff at UCE. Not publicly available]

Thebridge, S and Dalton, P (2003)'Working towards outcomes assessment in UK academic libraries', Journal of Library and Information Science, June 35 (2) p 93-104

Hartland-Fox, R and Thebridge, S (2003)'Electronic information services evaluation: current activity and issues in UK academic libraries' Serials, 16 (1) p 63-68

Thebridge, S and Hartland-Fox, R (2003)'Evaluating in the electronic world' Library and Information Update, 2 (3) March, p 48-9

Hartland-Fox, R and Thebridge, S (2003)'Evaluating electronic information services: a review of activity and issues in the UK academic library sector', Library Hi-Tech News, 20 (1) p 27-29

Hartland-Fox, R and Spry, J (2003)UDEL questionnaire report [report to UDEL staff at the University of Derby on a survey of academic staff use of electronic services at UDEL. Not publicly available]

Hartland-Fox, R, Dalton, P, Thebridge, S and Bhatt, A (2003) "Expert" interviews: a summary analysis of responses. eVALUEd Project Paper 4. Available at: http://www.cie.uce.ac.uk/evalued/Library/Paper4_Experts.pdf

Thebridge, S and Hartland-Fox, R (2002)'Towards a toolkit for evaluating electronic information services', SCONUL Newsletter, 27 (Winter), p 37-43. Available at: http://www.sconul.ac.uk/publications/newsletter/27/ARTICL10.PDF

Thebridge, S, Dalton, P, Hartland-Fox, R and Bhatt, A (2002)Questionnaire to Higher Education Institutions in the UK: analysis of responses. eVALUEd Project Paper 1. Available at: http://www.cie.uce.ac.uk/evalued/Library/Paper1_QuAnalysis.pdf

*Thebridge, S, Dalton, P, Hartland-Fox, R and Bhatt, A (2002)Outcomes assessment. eVALUEd Project Paper 2. Available at: http://www.cie.uce.ac.uk/evalued/Library/Paper2_Outcomes.pdf

Hartland-Fox, R, Dalton, P, Thebridge, S and Bhatt, A (2002)eVALUEd questionnaire follow-up interviews with library managers and selected personnel. eVALUEd Project Paper 3. Available at: http://www.cie.uce.ac.uk/evalued/Library/Paper3_Interviews.pdf

(2002) brief notice 'Electronic library evaluation', lisnews.com (Library and Information Science News), posted 14/08/02. Available at: http://www.lisnews.com/article.php3?sid=20020808150458

Hartland-Fox, R and Dalton, P (2002) 'eVALUEd - An Evaluation Model for e-Library Developments', Ariadne, (31) 11th April. Available at: http://www.ariadne.ac.uk/issue31/evalued/intro.html

(2002) brief notice'E-libs evaluation', Library Association Record, 104 (3) March, p 145

Bhatt, Anjlee and Dalton, Pete (2001) brief notice' eVALUEd - An Evaluation Model for e-Library Developments', D-Lib magazine,7 (11). Available at: http://www.dlib.org/dlib/november01/11inbrief.html#BHATT

The work of the eVALUEd project led to two further HEFCE-funded projects managed by evidence base:

e-measures:The e-measures project was part of the HEFCE-funded Libraries: Outcomes and Measures project. It developed a new set of current statistical and performance indicators for electronic information services.  A total of 25 higher education libraries took part in a pilot project to test and refine a set of e-measures covering holdings, usage and costs of electronic resources. Evidence base then worked with SCONUL (Society of College, National and University Libraries) to roll them out to the sector as standard performance indicators for EIS; the measures developed have now been incorporated as part of the SCONUL statistical return.

The Outcomes Project:The Outcomes Project aimed to devise, pilot and test the feasibility of approaches to aligning library and information services outcomes with institutional aims through a case study approach.

Your Tools

If your library has any evaluation resources (eg surveys, usability studies, checklists, mystery shopper exercises, user panels) which you would be prepared to share with other HE libraries, please contact us