Evalued

Outcomes Database

id	institution*	contribution*	evaluation method*	theme*
32	Northumbria University	Providing IT facilities, support and training	Library User survey, Library User Panel, user feedback through course committees, suggestions box, project reports and reviews on specific innovations and investments (eg helpdesk software to log and report enquiries across service points and build up a k	Information and Communication Technology (ICT)
33	Northumbria University	Service-specific targets in relevant strategies eg Learning & Teaching, Information Strategy	Evaluated in context of strategic reviews	Information and Communication Technology (ICT)
34	Northumbria University			Information and Communication Technology (ICT)
35	Northumbria University	Provision og information and IT skills training	Evaluation forms	Student experience (student support and retention)
36	Northumbria University	Provision of several different study environments, including open access IT	Library User survey, Library User Panel, user feedback through course committees, suggestions box, project reports and reviews on specific innovations and investments	Student experience (student support and retention)